Menu
Log in

Shell oiltimers club

Under Construction!

Cancellation and Refund Policy

1. Annual Membership Dues

Our annual $10 membership fee is predominantly used to cover our online platform subscription fees.

  • Non-Refundable: Once paid, the annual membership fee is generally non-refundable.

  • Exceptions: A refund may be issued if a duplicate payment was made in error or if a new member requests a refund within 7 days of joining, provided they have not yet attended a subsidized event.

2. Event Attendance & Registrations

Because the club often prepays venues and caterers based on headcounts, our event refund policy is as follows:

Cancellation Timing

Refund Amount

7+ Days Before Event

Full Refund (minus any non-reimbursable processing fees).

2 to 6 Days Before Event

50% Refund (to cover committed costs to the venue/caterer).

Less than 48 Hours / No-Show

No Refund. At this stage, the club has already paid for your seat.


3. Extenuating Circumstances

We understand that life happens. The Board of Directors may, at its discretion, grant a full refund or a credit toward a future event for:

  • Medical emergencies or sudden illness.

  • Bereavement.

  • Serious family emergencies.

Note: If you cannot attend, you are welcome to "gift" your seat to another club member! Please just notify the Event Coordinator at least 24 hours in advance so we can update the guest list and name tags.

How to Request a Refund

To request a cancellation or refund, please contact the Club Treasurer (treasurer@shelloiltimers.ca) or the Event Coordinator (see Event details) via email. Please allow 5-7 business days for processing.



Refined by time, fueled by friendship

Built on Shell experience, sustained by Shell OilTimer spirit

Powered by Wild Apricot Membership Software